Privacy Policy - Morning, Bird! Coffee
Effective Date: July 28, 2025
Last Updated: July 28, 2025
The Straight Talk
Look, we get it. Privacy policies are usually a wall of legal gibberish that nobody reads. We're going to try something different - telling you exactly what we do with your information in plain English, because you deserve to know.
Bottom line: We collect the minimum data needed to get your coffee to you, we don't sell your personal info to random companies, and we're not trying to be creepy about it.
Who This Applies To
This policy covers anyone who visits our website (morning-bird-coffee.com), buys our coffee, or interacts with us online. If you're in California, the EU, or anywhere else with strict privacy laws, we've got you covered.
What Information We Collect
We collect information in a few different ways:
Information You Give Us Directly
- Name and contact info: Your name, email address, phone number
- Shipping/billing address: Where to send your coffee and where to send the bill
- Payment information: Credit card details (processed securely through our payment processor - we don't store your full card numbers)
- Order details: What coffee you ordered, when you ordered it, how much you paid
Information We Collect Automatically
- Technical stuff: Your IP address, browser type, device type, operating system
- Website activity: Pages you visit, how long you stay, what you click on
- Location data: General location (city/state level, not your exact address)
- Cookies and tracking data: See our Cookies section below
Information from Third Parties
- Payment processors: Transaction details from Stripe or other payment services
- Shipping partners: Delivery confirmation from UPS, USPS, FedEx
- Analytics services: Website usage data from Google Analytics
- Social media: If you interact with us on social platforms
How We Use Your Information
We use your information for practical reasons, not to be nosy:
Order Fulfillment
- Process and ship your coffee orders
- Send order confirmations and shipping updates
- Handle returns, exchanges, or customer service issues
- Manage your account (if you create one)
Business Operations
- Improve our website and customer experience
- Analyze sales trends and customer preferences
- Prevent fraud and security issues
- Comply with legal requirements
Marketing (Only If You Want It)
- Send promotional emails about new products or deals
- Show you relevant ads online
- Create personalized recommendations
You can opt out of marketing communications anytime by clicking unsubscribe in any email or contacting us directly.
Who We Share Your Information With
We're not in the business of selling your personal data to random companies. Here's who might see your information:
Service Providers We Work With
- Coffee suppliers: Dripshipper and Temecula Coffee Roasters (they fulfill and ship your orders)
- Payment processors: Stripe, PayPal, or whoever processes your payment
- Shipping companies: UPS, USPS, FedEx (they need your address to deliver your coffee)
- Email services: MailChimp or similar (for order confirmations and newsletters)
- Website analytics: Google Analytics (to understand how our website is used)
- Customer support: Help desk software to manage support tickets
Legal Requirements
We might share your information if:
- Required by law (court orders, subpoenas, etc.)
- To protect our rights or prevent fraud
- To comply with government investigations
- In case of a business merger or sale
We Don't Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
Cookies and Tracking Technologies
What are cookies? Small text files that websites store on your device to remember things about you.
Types of Cookies We Use
Essential Cookies (Required)
- Shopping cart contents
- Login status (if you have an account)
- Security and fraud prevention
- Basic website functionality
Analytics Cookies (Optional)
- Google Analytics - tracks website usage and performance
- Heat mapping tools - see how people use our website
- A/B testing - compare different versions of our website
Marketing Cookies (Optional)
- Facebook Pixel - show you relevant ads on social media
- Google Ads - retargeting and conversion tracking
- Email marketing - track if you open our emails
Your Cookie Choices
- Browser settings: You can disable cookies in your browser settings
- Opt-out links: Most analytics and advertising services provide opt-out options
- Cookie banner: We'll ask for your consent before using non-essential cookies
Note: Disabling cookies might affect website functionality, like keeping items in your shopping cart.
Your Privacy Rights
Depending on where you live, you have various rights regarding your personal information:
For Everyone
- Access: Request a copy of the personal information we have about you
- Correction: Ask us to fix incorrect information
- Deletion: Request that we delete your personal information
- Contact us: Ask questions about how we handle your data
For California Residents (CCPA Rights)
- Know: What personal information we collect and how we use it
- Delete: Request deletion of your personal information
- Opt-out: Stop the sale or sharing of your personal information (we don't sell data anyway)
- Non-discrimination: We won't treat you differently for exercising your rights
For EU Residents (GDPR Rights)
- Portability: Get your data in a format you can transfer elsewhere
- Restriction: Limit how we process your data
- Object: Opt out of certain types of data processing
- Withdraw consent: Change your mind about data processing you previously agreed to
How to Exercise Your Rights
Email us at admin@morning-bird-coffee.com with your request. We'll need to verify your identity before processing requests involving personal information.
Response time: We'll respond within 45 days (30 days for GDPR requests).
Data Security
We take reasonable measures to protect your information:
- Secure servers: Your data is stored on secured servers
- Encryption: Payment information is encrypted during transmission
- Limited access: Only authorized personnel can access customer data
- Regular updates: We keep our security measures up to date
Reality check: No security is 100% perfect. We do our best, but we can't guarantee absolute security.
Data Retention
We keep your information as long as necessary for business and legal purposes:
- Active accounts: As long as your account is active
- Order history: 7 years for tax and legal compliance
- Marketing data: Until you unsubscribe or ask us to delete it
- Website analytics: Typically 26 months (Google Analytics default)
International Data Transfers
Your information might be processed outside your home country:
- US-based operations: Our primary operations are in the United States
- EU adequacy decisions: We follow appropriate safeguards for international transfers
- Third-party services: Some of our service providers operate globally
Children's Privacy
We don't knowingly collect information from children under 13. If you're under 13, please don't use our website or provide any information without parental consent.
Do Not Sell My Personal Information
For California residents: We do not sell personal information. However, if you want to be extra sure, you can submit an opt-out request at admin@morning-bird-coffee.com.
Changes to This Policy
We might update this policy occasionally. When we do:
- We'll post the new version on this page
- We'll update the "Last Updated" date at the top
- For significant changes, we'll email you or post a notice on our website
Contact Us
Questions about this privacy policy or how we handle your data?
Email: admin@morning-bird-coffee.com
Subject line: Privacy Policy Question
We're probably not morning people either, but we'll get back to you within a reasonable time.
Quick Reference Links
- Terms of Service
- Shipping Policy
- Return Policy
- Do Not Sell My Personal Information: Email admin@morning-bird-coffee.com
This policy complies with GDPR, CCPA, PIPEDA, and other applicable privacy laws. When in doubt, we err on the side of protecting your privacy.
